ZAINAB OPEYEMI TAJUDEEN

Designed and edited diverse promotional materials, including flyers, business cards, and banners, utilizing CorelDRAW, Photoshop, and Canva to meet client specifications.

Managed client inquiries, provided accurate cost estimates, and facilitated seamless communication between clients and the design team, improving service delivery.

Streamlined project workflows by organizing records, preparing job orders, and tracking deliveries, ensuring 100% on-time project completion.

Developed and implemented comprehensive assessment schedules aligned with academic standards and curriculum frameworks, improving evaluation consistency across programs.

Managed the logistics for internal, standardized, and external examinations, ensuring strict adherence to school policies and regulatory guidelines.

Analyzed assessment results to identify key trends and areas for academic improvement, informing targeted educational interventions for students.

Maintained meticulous records of student results, ensuring easy retrieval, data protection compliance, and efficient reporting for stakeholders.

Organized workshops and training sessions for teachers on effective assessment techniques and data analysis, enhancing instructional quality and assessment rigor.

Served as the primary point of contact for clients, resolving issues related to savings, withdrawals, and POS operations, enhancing customer satisfaction and retention.

Cultivated strong relationships with POS agents, merchants, and customers, fostering long-term partnerships and smooth operational workflows across the network.

Onboarded new agents and merchants, ensuring proper setup of POS terminals and strict compliance with operational and Central Bank of Nigeria (CBN) regulations.

Monitored daily transactions and reconciliations, promptly identifying and resolving discrepancies to maintain financial accuracy and operational integrity.

Trained agents on service offerings, transaction processes, and fraud prevention techniques, significantly improving customer experience and compliance standards.

Managed the executive's calendar, scheduling critical meetings with internal teams, external clients, and education stakeholders to optimize time management and productivity.

Coordinated complex travel arrangements, including flights, accommodation, and itineraries for conferences, ensuring seamless executive participation in key events.

Prepared and reviewed high-quality reports, presentations, and proposals for consulting projects, ensuring accurate documentation for educational institutions and regulatory bodies.

Monitored and managed all incoming correspondence, including emails, letters, and calls, ensuring timely and professional communication on behalf of the executive.

Organized and coordinated workshops, seminars, and client meetings for school improvement programs, facilitating policy development and stakeholder engagement.